Privacy Policy Statement
Protecting your personal information is our priority
About this Privacy Policy
We are committed to safeguarding your information and upholding confidentiality throughout every interaction on tarqenova.com. This Privacy Policy explains how we handle, use, and protect your data under Australian law.
Our practices align with the Australian Privacy Principles (APPs), and we clearly state what information we collect, why it’s collected, and how it’s used for your benefit.
Data we collect and use
We collect only the information necessary to provide our consultation services and respond to your inquiries. Your data is handled securely and never sold to third parties.
Information you provide directly
- • Personal details supplied during requests, such as your full name and email address
- • Phone numbers or addresses given as part of communications with our team
- • Information contained in forms or survey responses on the site
- • Correspondence with our advisors, including any questions or feedback shared
- • Details relevant to your financial objectives for consultation
Information collected automatically
- • Technical device information like browser type or device operating system
- • Site usage details such as pages visited and time spent on each page
- • IP address and location data, managed according to privacy standards
- • Cookies for essential site functionality and analytics only
- • Referral source data, if arriving from external links or advertisements
How your data is used
Your data allows us to fulfil consultation requests, respond efficiently, and maintain site security. No details are used for third-party marketing.
- • To reply to your enquiries or service requests
- • To provide client support and service updates
- • To improve website quality and security
- • To analyse service trends without identifying individuals
- • To ensure compliance with applicable Australian law
- • To manage internal records securely
- • To detect abuse or unauthorised access attempts
Your privacy matters: We never share or sell your information. Your trust is essential, and we take all reasonable precautions to keep your data confidential and secure.
Sharing and disclosure processes
We do not disclose your personal data except when legally required or to trusted service providers supporting our business. Partners must meet our privacy standards.
Trusted service providers only
When partnering with service providers, we ensure contracts require safe, confidential management of your personal data, strictly for the purposes outlined.
Disclosure under law
We may supply information if legally required by Australian authorities or court orders.
Anonymous usage statistics
Analytics data is shared in aggregate only, without any identifiers.
Your rights and choices
You have the right to access, update, review, or request deletion of your information. Contact us at any time to use these rights.
- • Access your data upon request at any time
- • Correct inaccurate information promptly
- • Request data removal when desired
- • Obtain a copy for your own use anytime
- • Object to processing under certain circumstances
- • Limit use of your data as permitted by law
Contact us to exercise your privacy rights or discuss your concerns about data protection.
How data is protected
We use both technical and organisational measures to secure your data from misuse, loss, unauthorised access, or alteration. These methods evolve as risks change.
Technical safeguards we use
- • Site encryption and secure server hosting for all data
- • Regular software updates to address vulnerabilities
- • Continuous monitoring for security threats or breaches
- • Strong access controls and authentication procedures
Organisational privacy measures
- • Access restricted to authorised personnel only
- • Mandatory staff training on confidentiality
- • Regular privacy reviews and compliance audits
- • Internal data minimisation and record controls
How long data is kept
We keep your personal information only as long as it is required to fulfil consultation requests, meet legal requirements, or maintain records securely.
- • Contact details are deleted after service use
- • Notes from meetings retained only as needed
- • Emails and messages stored per regulations
- • Transactional info stored securely, then erased
- • No marketing databases are created by us
We review retention practices to ensure your data isn’t kept longer than necessary.
International data transfer rules
Where we use providers outside Australia, we ensure your data is protected by comparable legal safeguards and confidentiality requirements.
- • Only privacy-compliant partners are considered
- • Clear contracts ensure adequate protection
- • Transfers occur strictly for site functionality
- • No automatic or unnecessary data export
Use of cookies and web tools
Essential cookies help our website function and improve your experience. Analytics cookies are only used to understand site usage and cannot identify individuals.
Types of cookies we use
- • Enable site features such as forms or logins
- • Help monitor and improve page performance
- • Support your content preferences
- • Facilitate additional functions as chosen
You can control or delete cookies any time in your browser settings.
Policy updates and notifications
We may update this Privacy Policy to reflect legal changes or internal practices. Notice will be provided for major changes.
- • Website banner notifications
- • Direct email if major updates affect you
- • Published policy summaries on updates
- • Updated date posted on this page
We recommend reviewing this page regularly for new information.
Contact for privacy queries
Reach out with privacy concerns or to exercise your data rights anytime.
tarqenova
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61 8 2324 9373
Email: content@tarqenova.com
Last updated: October 5, 2025
Effective from: October 5, 2025